Last Updated: January 2025

okbaj Privacy Policy – How We Protect Your Data

Your privacy matters to us. This policy explains exactly what data okbaj collects, why we collect it, how we use it, and what rights you have over your personal information.

Our Privacy Commitments

Six things okbaj commits to when it comes to handling your personal data.

Your Data is Encrypted

All personal and financial data on okbaj is protected using industry-standard SSL encryption. Your information is never transmitted or stored in plain text on our systems.

We Never Sell Your Data

okbaj does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve your experience.

Minimal Data Collection

okbaj only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data held by okbaj at any time. We make it straightforward to exercise these rights by contacting our support team.

Secure Payment Processing

okbaj never stores your bKash, Nagad, or Rocket credentials on our servers. All payment transactions are processed through encrypted, secure channels with our payment partners.

Breach Notification

In the unlikely event of a data breach that affects your personal information, okbaj will notify you promptly and take immediate steps to contain and remediate the situation.

01 Introduction

Welcome to the okbaj Privacy Policy. okbaj is committed to protecting the privacy and personal data of every player who uses our platform. This policy explains in clear, straightforward language how okbaj collects, uses, stores, and protects your personal information when you use our website and services.

This Privacy Policy applies to all users of the okbaj platform, including registered players, visitors who browse without registering, and anyone who contacts our support team. By using okbaj, you acknowledge that you have read and understood this policy.

okbaj operates as an online betting and casino platform serving players primarily in Bangladesh. We take our data protection responsibilities seriously and have built our systems with privacy in mind from the ground up. If you have any questions about how we handle your data, our support team is available 24/7 at [email protected].

This policy should be read alongside the okbaj Terms and Conditions. Together, these two documents govern your relationship with okbaj and your use of the platform.

02 Data We Collect

okbaj collects personal data in several categories depending on how you interact with the platform. Below is a clear breakdown of the types of data we may hold about you:

Data Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration and age verification
Contact Data Mobile number, email address Account communication and support
Financial Data bKash/Nagad/Rocket account number, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser type, operating system Security monitoring and fraud prevention
Usage Data Games played, bets placed, session duration, pages visited Platform improvement and responsible gaming
Verification Data Copies of ID documents, selfies for identity checks KYC compliance and fraud prevention
Communication Data Support chat logs, email correspondence Customer service and dispute resolution

okbaj does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

03 How We Collect Your Data

okbaj collects your personal data through several channels. Understanding how your data reaches us helps you stay informed and in control:

  • Direct registration: When you create an okbaj account, you provide your name, mobile number, email address, and date of birth directly to us.
  • Identity verification: When we ask you to verify your identity, you submit copies of identity documents and may be asked to complete a selfie verification process.
  • Payment transactions: When you make a deposit or withdrawal via bKash, Nagad, or Rocket, transaction reference data is shared with okbaj by the payment processor to confirm the transaction.
  • Platform usage: As you use okbaj, we automatically collect technical and usage data including your IP address, device information, and activity on the platform.
  • Cookies and tracking technologies: okbaj uses cookies and similar technologies to collect data about how you interact with our website. See the Cookies section below for full details.
  • Customer support interactions: When you contact our support team by email or live chat, we retain records of those communications.

okbaj never purchases personal data from third-party data brokers or marketing companies. Every piece of data we hold about you came directly from your interactions with the okbaj platform.

04 How We Use Your Data

okbaj uses your personal data only for legitimate purposes that are necessary to operate the platform and serve you as a player. We do not use your data in ways that you would not reasonably expect. The main purposes for which we use your data are:

  • To create and manage your okbaj account, including verifying your identity and age.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket securely and accurately.
  • To provide customer support and respond to your enquiries and complaints.
  • To detect, investigate, and prevent fraud, money laundering, and other illegal activity on the platform.
  • To comply with legal and regulatory obligations applicable to okbaj as an online betting operator.
  • To monitor your gaming activity for responsible gaming purposes and to identify signs of problem gambling.
  • To improve the okbaj platform, fix bugs, and develop new features based on how players use the service.
  • To send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts.
  • To send you promotional communications about okbaj bonuses and offers, where you have opted in to receive these.

You can opt out of promotional communications from okbaj at any time by contacting our support team or using the unsubscribe link in any marketing email we send you. Opting out of marketing will not affect your ability to use the platform.

05 Data Sharing

okbaj does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

  • Payment processors: We share necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity verification providers: When you complete KYC verification, your identity documents may be processed by a third-party verification service. These providers are contractually bound to handle your data securely and only for verification purposes.
  • Game providers: Some games on okbaj are provided by third-party game studios. These providers may receive limited technical data such as your player ID and game session data to operate the games correctly.
  • Legal and regulatory authorities: okbaj may be required to share your data with law enforcement agencies, regulatory bodies, or courts if required by applicable law or a valid legal order.
  • Fraud prevention services: We may share data with fraud detection and anti-money laundering service providers to protect the integrity of the platform and comply with legal obligations.

All third parties with whom okbaj shares your data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. okbaj does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking

okbaj uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain viruses and cannot access other files on your device.

okbaj uses the following types of cookies:

  • Essential cookies: These are required for the okbaj platform to function. They keep you logged in during your session and remember your preferences. You cannot opt out of essential cookies without affecting your ability to use the platform.
  • Analytics cookies: These help us understand how players navigate the okbaj platform, which pages are most visited, and where users encounter problems. This data is used in aggregate form to improve the platform.
  • Security cookies: These help okbaj detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.
  • Preference cookies: These remember your settings and preferences on okbaj, such as your preferred language or display settings, so you do not have to set them again each time you visit.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the okbaj platform. Most modern browsers allow you to view, manage, and delete cookies through the browser's settings menu.

07 Data Retention

okbaj retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The specific retention periods we apply are as follows:

  • Account data: Retained for the duration of your account and for a minimum of five years after account closure, as required by anti-money laundering regulations.
  • Transaction records: Retained for a minimum of five years from the date of the transaction to comply with financial record-keeping obligations.
  • Identity verification documents: Retained for a minimum of five years after your account is closed or your last transaction, whichever is later.
  • Customer support records: Retained for three years from the date of the interaction, or longer if the interaction relates to an ongoing dispute or legal matter.
  • Technical and usage data: Retained for up to two years from collection, after which it is anonymised or deleted.

When your data is no longer required, okbaj will securely delete or anonymise it so that it can no longer be associated with you as an individual.

08 Data Security

okbaj takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Our security measures include:

  • SSL/TLS encryption for all data transmitted between your device and the okbaj platform.
  • Encryption of sensitive data at rest, including identity documents and financial records stored on our servers.
  • Strict access controls ensuring that only authorised okbaj staff can access personal data, and only to the extent required for their role.
  • Regular security audits and penetration testing of the okbaj platform and infrastructure.
  • Two-factor authentication options for player accounts to add an extra layer of protection against unauthorised access.
  • Continuous monitoring of our systems for suspicious activity, intrusion attempts, and data anomalies.

While okbaj takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your okbaj account and to enable two-factor authentication where available.

09 Your Rights

As an okbaj player, you have a number of rights in relation to your personal data. okbaj is committed to making it easy for you to exercise these rights. To make a request, simply contact our support team at [email protected] with the subject line "Data Rights Request".

Right of Access

You can request a copy of all personal data okbaj holds about you. We will provide this within 30 days of your request.

Right to Rectification

If any data okbaj holds about you is inaccurate or incomplete, you have the right to request that we correct it promptly.

Right to Erasure

You can request deletion of your personal data, subject to legal retention requirements. We cannot delete data we are legally required to keep.

Right to Restriction

You can ask okbaj to restrict the processing of your data in certain circumstances, for example while a dispute is being investigated.

Right to Portability

You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.

Right to Object

You can object to okbaj processing your data for direct marketing purposes at any time. We will stop immediately upon receiving your request.

10 Children's Privacy

okbaj is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps specifically designed to prevent minors from creating accounts.

If okbaj discovers that a player is under 18, the account will be closed immediately, all funds will be frozen pending investigation, and any personal data collected will be deleted as soon as legally permissible. If you believe a minor has registered on okbaj, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. okbaj supports all efforts to keep gambling away from children and young people.

11 Policy Updates

okbaj may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page and, for significant changes, notify registered players by email.

We encourage you to review this Privacy Policy periodically to stay informed about how okbaj protects your data. Your continued use of the okbaj platform after any changes to this policy constitutes your acceptance of the updated terms.

If you disagree with any changes to this Privacy Policy, you should stop using okbaj and may request account closure by contacting our support team. We will process your request and return any eligible balance to your registered payment method.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way okbaj handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond within 72 hours.

  • Email: [email protected]
  • Subject line for data requests: "Privacy / Data Rights Request"
  • Live chat: Available through the okbaj platform after login
  • FAQ: Visit our FAQ page for answers to common questions

For responsible gaming support and self-exclusion requests, please visit our dedicated Responsible Gaming page where you will find full details of the tools and resources available to you.

Your Data, Your Control

okbaj gives you full visibility and control over your personal information at all times.

Access Your Data
Correct Inaccuracies
Request Deletion
Opt Out of Marketing
Data Portability
Restrict Processing

To exercise any of these rights, email us at [email protected] with the subject "Data Rights Request" and we will respond within 30 days.

🔒 Privacy Protected ✅ Safe Platform

Play on okbaj with Full Confidence

Your data is safe with us. Register your free okbaj account today and enjoy Bangladesh's most trusted online betting and casino experience.